Useful Information during Covid-19

Play it safe to reduce the spread of COVID-19

Play areas and outdoor gyms are set to reopen in the borough from Saturday 4 July.
Basingstoke and Deane Borough Council will start reopening its 150 play areas and 50 play areas belonging to parish and town councils from this Saturday and is encouraging people to follow government guidance to reduce the risk of spreading the virus when using the equipment.
Before each play area and outdoor gym can be safely reopened it must be inspected and residents are asked not to use the equipment until the council’s team has carried out this work and declared it fit for use.
Signage will be placed at each location asking people to follow government guidance including:
• giving other people space in line with the current social distancing guidance
• washing hands before and after visiting
• using hand sanitiser gel or wipes to clean hands
• putting tissues or rubbish in the bins provided.
No food or drink should be consumed in the play areas and people are asked not to use busy facilities to help keep themselves and others safe.
Play areas and outdoor gyms in the borough were closed in March due to the pandemic. Their reopening has been announced as part of the latest set of COVID-19 recovery guidance issued by the Government.
Cabinet Member for Planning, Infrastructure and the Natural Environment Cllr Mark Ruffell said: “It is great news that at long last play areas and outdoor gyms are going to reopen and I know this will please a large number of families and exercise enthusiasts in the borough. We urge people to follow the guidance from the Government when using these facilities to reduce the risk of spreading the virus. Please wash your hands or use sanitiser gel to clean them before and after visiting, give people space while in the play area and do not use the areas if you have coronavirus symptoms. If the play area is busy and you cannot keep to social distancing guidelines please leave and return later.
“It will take some time to re-open over 200 play areas and outdoor gyms from Saturday so we ask people to be patient. Our team has to inspect each space before it be reopened and we will complete this work as quickly as we can.”
For more information and to find your nearest play area visit

Oakley Support Network 01256 268700 or

The Oakley Support Network is a network of volunteers and processes to ensure the safe and secure delivery of support services to residents of Oakley, Deane, Newfound, Malshanger & Wootton St Lawrence, during the current COVID-19 outbreak.

📞 01256 268700 📞

If you or someone you know (in Oakley, Deane, Malshanger, Newfound or Deane) is struggling … whether elderly, vulnerable, high risk, lonely, or finding themselves suddenly self-isolating, OSN can help in lots of different ways. Please help ensure that people who need to know do know. 

Out-of-hours requests can be logged by any resident (or by you on behalf of a resident you know) on the website and someone will ring back.

Message from Basingstoke & Deane Council

At the council, we are trying to reach as many residents as possible with essential information about available help and changes to our services. The latest news and updates on the impact of COVID-19 on the borough council and its services are available via the webpage, through Facebook and Twitter @BasingstokeGov or by signing up for regular e-newsletters at and our news releases are available at

Help share important messages to those not online

It’s more important than ever to stay connected and communicate with others during the coronavirus crisis – especially if you are seeking help or need information – and Basingstoke and Deane Borough Council is offering plenty of support to help you do this.
The council is working hard to reach all residents with important messages during this challenging time through its digital channels, the local media and community publications and leaflets and posters. Residents are encouraged to share information with friends, family and neighbours and for those people who are not online, regular newsletters are being produced available at  These newsletters, which include important updates on council services and how to access help and support, can then be printed out by family members, friends or neighbours and distributed to those people who do not have access to the council’s digital information and may have missed other communications.
Residents are reminded to follow social distancing guidance at all times to make sure everybody stays safe. Remember to wash your hands before printing the paper and putting it through someone’s door and make sure you wash your hands after delivering too.
For more information visit

Fortnightly waste collections
We are now collecting your grey waste bin every two weeks. This is a temporary measure during the COVID-19 outbreak.
Your recycling collection will take place as usual and your grey waste bin will be emptied on the opposite week to your recycling. There are no changes to the day of the week collections take place.
Click on the button below to check which bin is being collected on which week on our website.
Check which bin is being collected when

No changes to bin collections over bank holiday weekend

There will be no changes to waste and recycling collections in Basingstoke and Deane on Friday 8 May, despite it being a bank holiday.
As normal, Basingstoke and Deane Borough Council’s contractor Serco will carry out bin collections on the bank holiday.
In line with the temporary fortnightly waste collection schedule introduced on Monday 20 April, residents should place the appropriate bin – either grey or green – out by 7am on Friday 8 May. Those residents who are unsure which bin is due for collection can find out on the council’s website  
More information about waste and recycling collections and service updates during the COVID-19 outbreak can be found on the council’s website at

How Can I get Supermarket Delivery Slots if I am in the Extremely Vulnerable Category?

According to the Government (, you are in the Extremely Vulnerable Category if you: ·have had a solid organ transplant ·have any cancer and are getting chemotherapy ·have lung cancer and are getting radical radiotherapy ·have cancer of the blood or bone marrow, at any stage of treatment – for example, leukaemia, lymphoma or myeloma ·have any cancer for which you’re getting immunotherapy or other continuing antibody treatments ·have any cancer for which you’re getting a targeted treatment which can affect the immune system – for example, protein kinase inhibitors or PARP inhibitors ·have had bone marrow or stem cell transplants in the last 6 months, or are still taking immunosuppression drugs ·have a severe respiratory condition – including cystic fibrosis, severe asthma or severe COPD (Chronic Obstructive Pulmonary Disease) ·have a rare disease or inborn error of metabolism that significantly increases your risk of infection – for example SCID or homozygous sickle cell ·are getting an immunosuppression therapy that’s sufficient to significantly increase your risk of infection ·are pregnant, and have a significant congenital or acquired heart disease 

If you are in the Extremely Vulnerable Category and you would like to use delivery slots at supermarkets, you need to: •Register with the Government on as an Extremely Vulnerable Person.  The Government will add you to the database of Extremely Vulnerable People, which they send to the supermarkets.  This process will take 2-3 weeks. •Register for on-line shopping on the supermarket’s website, if you don’t already have an on-line account at that supermarket. 

When the government has added you to the database of Extremely Vulnerable People, the supermarket will send you details of available delivery slots before it sends them to everyone else.  The slots are released week by week.  If you need shopping before a delivery slot is available, please ask a member of the Oakley Support Network to get your shopping for you.  We will be delighted to help! 

Local Farm Shops, Butchers and Bakers that are Offering Click and Collect and/or Delivery

Here is a list of local food stores from which residents can order directly by phone or on-line.  Some shops offer delivery.  For other shops, you or an Oakley Support Network Volunteer can collect the order.

Food and drink

·         Cobbs Manydown Farm Shop (Scrapps Hill) – 01256 460068 take phone orders 10 to 4 for same day collection.

·         Also now pre-packaged click and collect ordered via their website

·         Queen In Dummer – email them on for an order form. Fresh fruit, veg and meat.

·         Bramley Bakery – 01256 883601. Open Mon-Friday 7-4, Saturday 7-2, Sunday 8-1

·         Hardiman Posh Nosh (Overton) – 01256 771493 –

·         Basingstoke Baked Goods (bakery) order via their Facebook page.

·         Caviste Wine Merchants Overton. Closed but taking order for delivery by phone 01256 770397

·         Longdog Brewery (Moniton Trading Estate) are taking orders for home delivery. call Rod on 07579 801982.

·         BasLight (a Community Interest company) are offering “Stay at Home” foodbox deliveries. Those without internet can phone 01256 263210.

·         V&B Oakley Butchers – 01256780323.  Pay over the phone and then collect.

From this Friday (8th May) TheRuralSupply will be supplying from a new pick up point – Michael’s Field car park, Hannington (4.00-5.30pm)

A number of villagers are already customers of this brilliant co-operative put together to help local producers meet demand in these strangest of times….. however if you are not already and WOULD LIKE to place an order for this week the deadline is TOMORROW, Wednesday at 8.00pm for pick up IN the village on Friday. Fresh, local, safe and easy to pick up – IN HANNINGTON, what MORE could we ask for….??

Please see the latest newsletter for more information and also their website address is: 

Please send on to friends who you think might be interested.

Cooked food

·         Fish and chips at the Barley Mow are still available Mondays. See Also a possible delivery service.

·         The Fox Inn, Newfound. Telephone 01256 780031 will be doing takeaways on Thursdays, Fridays and Saturdays.

·         Restaurant Amore, Overton do click and collect or deliver to Oakley. 01256 770176, see their website

·         Redfort Tandoori, Overton. Phone orders available but not deliveries.

·         Old House at Home, Overton, Thai food – 01256 770335. Menu on their website:

·         Spices and Spirits:

Others – as yet unverified

·         Coffee –

·         Vaping – Vape Inn Basingstoke 07475 204933

How Can I Shop in the Supermarket if I am in the Vulnerable Category?

According to the Age UK, you are in the Vulnerable Category if you are: ·aged 70 or older ·under 70 with an underlying health condition.

If you are in the Vulnerable Category, whenever possible, you should ask friends, family and neighbours to support you with essential supplies such as food and medicine.

If you go to the shops, you should go as infrequently as possible, practise social distancing and try to shop during dedicated hours for vulnerable shoppers and their carers (please see the list below).

If you need shopping, but are unable to get to the supermarket, please ask a member of the Oakley Support Network to get your shopping for you.  We will be delighted to help!

Supermarkets hope that there will soon be more delivery and click and collect slots available.

How Can I Shop for Food at Supermarkets without going to the Store if I am in the Vulnerable Category?

All of the supermarkets are starting to contact people on the Extremely Vulnerable List provided by the government, in order to let them know when delivery slots become available.  Please see below additional measures that the supermarkets are putting in place to help Vulnerable shoppers.

Asda has introduced a shopping card for volunteers who are shopping for those who can’t leave the house. It can be topped up in a similar way to an e-giftcard and sent to the volunteer or left in a safe space for them to collect. This means that vulnerable people don’t have to hand over cash to volunteers, and there’s no need for an exchange of bank details.

Co-op has teamed up with Deliveroo to deliver basic essentials to households in self-isolation without a delivery fee. This will be run from around 400 stores.

Iceland appears to have more available delivery slots than many other supermarkets, so it is worth registering as a customer and checking their website.

M&S is also working with Deliveroo to deliver groceries from around 120 franchises in BP fuel stations. Like Asda, it has introduced a contactless gift card that vulnerable people can buy for those helping with their shopping to use.

Morrisons has introduced Food Boxes, which are designed to provide you with everyday essentials, without needing to leave your home. There is a choice of food boxes, which contain groceries or prepared meals.  These are delivered by DPD.  There also appear to be more available delivery slots than many other supermarkets.  You can find more details of food boxes and on-line delivery at the Morissons website.

Ocado is identifying vulnerable customers and giving them priority access to and delivery slots.

Sainsbury’s has asked customers aged 70+ in England to register on its automated phone system: 0800 953 4988.  It also plans to expand the number of home delivery and click-and-collect slots to 600,000 by the end of this week, with further expansion planned after that.

Tesco has increased delivery slots by 20% (145,000) in the past two weeks and plans to continue expanding its capacity.

Waitrose has started to offer elderly and vulnerable customers priority access to delivery slots, and has contacted those who have previously identified themselves as elderly or vulnerable when using Waitrose online orders or through the MyWaitrose loyalty scheme.

Financial support for residents, communities and local businesses during COVID-19 outbreak

Financial measures benefitting over 70,000 households and an estimated 1,600 local businesses have been put in place by Basingstoke and Deane Borough Council to offer support during the COVID-19 outbreak.

All 70,500 households across the borough are automatically receiving a council tax payment holiday in April and May 2020, with council tax bills being issued in coming weeks to confirm payments will resume from June 2020 for 10 months.

Working-age residents eligible for the Council Tax Reduction Scheme have also had their council tax bill reduced by up to an additional £200, supporting a further 1,400 households.

Offering particular support to the borough’s most vulnerable residents, the council has awarded £200,000 to Basingstoke Voluntary Action, enabling it to provide grants to community groups so that they can provide support and distribute essential supplies to residents unable to leave their homes.

Following the announcement of financial support by the government, the council is also supporting eligible local businesses through a combination of business rates relief and grants.

Leisure, retail and hospitality businesses, as well as early years providers, estate agents, letting agencies and bingo halls, will not pay business rates in the 2020/21 financial year, supporting an estimated 820 local businesses at an additional cost of around £31 million.

Grants of £10,000 and £25,000 have also been made accessible to an estimated 1,600 eligible local businesses at a cost of almost £21 million. So far, grants totalling over £16 million have been paid to over 1,200 eligible businesses.

To further boost the available financial support for businesses, the council has made a three-month rent and service charge holiday available for all 344 small businesses in council-owned properties with annual rents of up to £50,000.

Basingstoke and Deane Borough Council Leader Cllr Ken Rhatigan said: “I am delighted that we have been able to make this significant level of financial support available during this uncertain time.

“These vital measures will benefit all households in our borough, help our most vulnerable residents to access essential supplies, such as food and medicine, and provide support for local employers to help protect people’s jobs for the future.”

For more information about further support for residents, communities and businesses, visit